top of page

Frequently Asked Questions

  • How does 'build a basket' work?
    Secretaire is your one-stop shop for all your craft supply needs. We have a wide selection of items that can help you create anything from scrapbooks to jewelry. But what really makes us stand out is our flexible payment options. You can shop now and pay later, add small items throughout the month, and checkout when you're ready - all with consolidated shipping. So get creative and start crafting with Secretaire today
  • What makes Secretaire different from other craft suppliers? 
    Secretaire provides customers with an authentic and beautiful experience through our vintage materials and custom packs. No two packs are the same and each one is tailored to fit your budget and theme. ​ We pride ourselves in the personalised service we provide to you.
  • What payment methods do you accept?
    For your convenience, we offer a variety of payment options, including credit card through Yoco, direct bank transfer (EFT) or payment at checkout for instant satisfaction. If you use our unique and flexible build-a-basket option, payment is due upon invoicing, latest month end. Shop with us today and let your creativity shine.
  • How do I place an order with you?
    The most simple and convenient way is to add items to your basket on this site and check out when done. With our flexible build a basket option, you can submit your basket every day and we will consolidate all of your baskets at month end and send you a consolidated payment request including shipping. If you are not comfortable using the website, feel free to WhatsApp or email us at
bottom of page