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Terms of service

Last updated: 2026-03-12

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Welcome to Secretaire. By accessing or purchasing from our website (www.secretaire.co.za), you agree to the following terms and conditions. Please read them carefully before placing an order.

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About Secretaire

  • Secretaire is an online craft store based in Johannesburg, South Africa, offering journalling supplies, papercraft materials, and curated vintage items.

  • Some items are vintage or handmade and may show natural signs of age or variation. These characteristics form part of their charm and uniqueness.

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Product Information

We aim to provide accurate descriptions and photographs of all products. However:

  • Colours may vary slightly due to screen settings.

  • Vintage items may show minor imperfections consistent with age.

  • Measurements and quantities are provided as accurately as possible.

By purchasing vintage items, customers acknowledge that these are not new products and may show wear consistent with their age.

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Pricing

  • All prices are listed in South African Rand (ZAR).

  • Prices may change without notice, but confirmed orders will always be honoured at the price paid at checkout.

  • Shipping costs are calculated separately and will be shown during the checkout process.

 

Orders and Payment

  • Orders are placed through the website checkout.

  • Secretaire may offer flexible payment options such as the Build-a-Basket option, allowing customers to accumulate items before final invoicing.

  • Orders will only be shipped once payment for goods and shipping have been received in full.

 

Availability

  • Many items in our shop are limited quantity or one-of-a-kind vintage pieces.

  • Items placed in your cart are not reserved until checkout is completed. If an item sells out before payment is completed, the order may need to be adjusted or refunded.

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Intellectual Property

  • All website content including product photos, branding, graphics, and text is the property of Secretaire and may not be used or reproduced without permission.

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Limitation of Liability

  • Secretaire shall not be liable for any indirect or consequential damages arising from the use of products purchased through this website.

  • Customers are responsible for ensuring products are used safely and appropriately.

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Changes to Terms

  • Secretaire reserves the right to update these terms at any time. The latest version will always be available on this page.

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